|
ARRIVAL AND DEPARTURE:
Check-in is generally after 4 p.m., as
it may take us this long to thoroughly clean your
lodging. You’ll find two keys in a designated place
for your unit. Please be sure one or two people in
your party have a key when you go anywhere so you
can get back into the house! Please be sure to keep
the doors locked during your visit as we cannot be
responsible for loss or damage to your possessions.
We provide basic cleaning supplies if
you want to tidy up anything. Your lodging will also
have access to recycling facilities for glass, cans
and plastic. This may be a separate bag or container
for recyclables. There will also be a covered
receptacle for trash and we provide trash bags; but
please flush most garbage down your sink disposal.
Please do not attempt to burn any trash! (Please
note that excessive amounts of trash left lying
around will incur an extra cleaning fee to be
determined by how much extra time it takes us. This
will be determined by our housekeeper, and charged
to the credit card with which your reservation was
made.
On the day of your departure, please put
your breakfast dishes in the dishwasher if your unit
has one. In units without a dishwasher, please
rinse dishes and stack in the kitchen sink. You may
leave your bed linens on the beds or in your rooms
as it is easier for our housekeeper to launder them
according to her own routine.
When you depart please leave both keys
in plain view on the kitchen counter. Each lost or
missing key will incur a $50 fee to cover the cost
of time and materials to have new ones made. This
will be charged to the credit card with which your
reservation was made.
CANCELLATIONS:
All reservations must be paid in advance
to confirm your reservations. We can accept a
cancellation 14 or more days prior to your
reservation for a full refund less a $25 processing
fee. Cancellations less than 14 days will be
refunded only if we can re-rent the lodging for the
same time period. There is no refund for any days
you might arrive late or leave earlier than your
reservation. specifies. We know that unavoidable
emergencies can arise that necessitate a late
cancellation. In some cases we may be able to apply
all or part of your payment to another date, but
cannot refund it. On rare occasions basic services
such as phone, electricity, water, etc. may
malfunction due to known or unknown causes. We will
do our best to help get these restored quickly, but
cannot be responsible for acts of nature or utility
company problems. In the event of service loss
outside our control, we cannot make rental
concessions.
|